Shipping & Return Policies
We hope you love your purchase!
Return Policy
Merchandise purchased in store may be returned for store credit within 10 days of purchase date. Items must be in the original box, tags attached, and unworn.
Merchandise purchased online may be returned for a refund if postmarked within 10 days of purchase. Items must be in original packaging, tags attached, and unworn.
ALL SALE ITEMS ARE FINAL SALE.
Shipping Policy
We ship via UPS at a flat rate of $10. We are not offering international shipping at this time. Please allow 24 hours of processing time, with the exception of holidays.
In-store pick up is available and orders may be picked up at:
211 South Main Street Anderson, SC 29624
If you have any questions, please fill out the Contact Us form below.
Contact Us
Shipping & Returns FAQs
How fast does Cate’s ship online orders?
Cate’s works to process online orders quickly. Shipping times may vary based on order volume, carrier timing, and delivery location.
Does Cate’s offer in-store pickup?
Yes. In-store pickup is available at Cate’s, located at 211 South Main Street in Anderson, South Carolina.
What is Cate’s online return policy?
Online returns are accepted if they are postmarked within 10 days.
Where is Cate’s located?
Cate’s is located at 211 South Main Street in downtown Anderson, South Carolina.